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Virtual Keyboard Fails


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#1 Alessandro Armenia

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Posted 16 December 2009 - 07:20 AM

Hi,after the 1.5 upgrade i got the Virtual Keyboard Extension in failed status..Tried to upgrade from .29 to .30 firmware but nothing changed.Tried also to disable/delete the extension, but after a restart, the extension fails again!The error says "the plugin instance of .... could not be created".Thanks.

#2 Chris Dakin

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Posted 16 December 2009 - 07:24 AM

Please contact support directly, it sounds like we'll have to get you to open a support tunnel and connect in, so we can fix something on the back end to get this working.

#3 Alessandro Armenia

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Posted 16 December 2009 - 07:31 AM

ok, i'll do it now.Thanks