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#1 RCB2000

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Posted 08 November 2010 - 09:26 AM

HelloWe are currently running Yosemite Server Backup 8.9.00I have a client installed on a Live Netware 6.5 sp8 server.On the master server (ubuntu 10.04) when I setup a backup of the Netware server I can select the File System & the NDS Database.If I try & do a restore there is no longer an option to select the NDS Database which as you can imagine would be a bit of an issue.On the log of the scheduled backup of that server I get an error:Error 16: File not foundBkp: Netware NDS DatabaseAny idea's as whilst testing this product before I purchased it, I had no issue on a test netware server??

#2 Ben Kloos

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Posted 08 November 2010 - 01:25 PM

Well the backup error is certainly what is causing your NDS database to not show up on restore. Can you find yttrace.txt on your netware server and post it to this thread?

#3 RCB2000

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Posted 09 November 2010 - 11:28 AM

Thank you bkloos, here is the text file you requested:10/04/2010 7:16:12 AM Sup: Yosemite Server Backup 8.8.03.56982 Copyright © 2002-2010 Barracuda Networks, Inc. All rights reserved. This product contains Windows software licensed from Microsoft Corporation and/or MS Affiliate(s) OS Type : 6 OS Sub Type : 0 OS Version : 5.70 Node Name : BARRA Command Line : SYS:BARRACUDAYOSEMITESERVERBACKUPNETX86YTNETAGT.NLM Language ID : eng Session Mode : PrimaryThere are some errors like: 10/25/2010 11:09:17 AM Nss: Unknown error 20405 opening object for read on DATA: These are just open files & do not relate to the NDS error.

#4 Ben Kloos

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Posted 09 November 2010 - 12:58 PM

Looks like nothing is getting logged to the trace so we need to add a debug mask to the ytconfig.ini file on that netware server and then reattempt a backup of NDS. The easiest way to do this provided you are on a recent version and have a windows client running yosemite backup is as follows. On the windows machine open the application, hold down the shift key on your keyboard and right click the netware machine to access some hidden context menus. Go to debug options and in the field at the bottom type nds and click ok. Now run another backup of just nds and grab the trace again. I would expect to see this line in there now:11/09/2010 5:54:03 PM Nds: Finished Backup of NDS.Also note that you can grab the trace easily from the same hidden context menu by going to Save Information...

#5 RCB2000

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Posted 10 November 2010 - 08:14 AM

Here is the new trace bkloss.11/10/2010 8:34:58 AM Msg: Clearing trace messages11/10/2010 8:34:58 AM Msg: Trace message NDS enabled11/10/2010 8:34:58 AM Msg: Trace message MACHINE_INFO enabled11/10/2010 8:36:59 AM Nds: Failed to create path sys:tmpnds (Error 16: File not found)Any idea's?

#6 Ben Kloos

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Posted 10 November 2010 - 06:13 PM

Not sure how the backup of NDS really works under the hood, looks like we are expecting a path that does not exist. Do you have a sys:tempnds ?

#7 RCB2000

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Posted 11 November 2010 - 05:53 AM

Well I am not sure how it works under the hood as well bkloos but I would of thought it reads the NDS & creates some kind of file in sys:tempnds on the fly.At the moment there is no such file in that location.Not sure what to do next, maybe contact tech support?

#8 Ben Kloos

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Posted 11 November 2010 - 02:20 PM

Might be a good idea to contact support, I know that my netware 6.5 sp8 server has this file: sys:tempndsbackupnds.bakFor some reason your machine seems to not have this file which is causing the error.

#9 RCB2000

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Posted 12 November 2010 - 04:53 AM

Hi bkloosWell in my :systemp has nothing in it but:sysbackupviclabs-nds.bak :sysbackupviclabs-nds.txthas these 2 files. Now Netware producers these 2 backup files as standard I thought?

#10 Ben Kloos

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Posted 12 November 2010 - 12:21 PM

I really don't know what those files are unfortunately, your best bet would be to create a case with support as I'm out of ideas.