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#21 mheller

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Posted 14 January 2014 - 10:31 AM

Hi juan,

 

I can confirm visitflorida.com is indeed on our list, and I cannot remove it.

 

They need to refine the emails they are blasting out as they look like spam material and are flagged currently. 



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#22 CIT Helpdesk

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Posted 14 January 2014 - 11:41 AM

this website is the official tourism marketing corporation for the state of Florida and we are a city Government.



#23 mheller

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Posted 14 January 2014 - 11:44 AM

That's great to hear and viewing the website does indeed seem to confirm those details.

 

The problem is the spam like emails going out with the website URL in the emails to begin with.

 

We would recommend your marketing team works to fix these email blasts to be in line with CAN  SPAM compliance and typical mass marketing practices to ensure your emails always get through in the future, and so that we can remove this domain off the list as soon as you've fixed the emails.



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#24 Mark Mathis

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Posted 16 January 2014 - 11:45 AM

Please check sunsplashevents.com as well



#25 mheller

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Posted 16 January 2014 - 11:46 AM

sunsplashevents.com is not registered as spam as of 8:48am PST



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#26 Joshua MacCollum

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Posted 16 January 2014 - 12:00 PM

can you check out salem.edu



#27 mheller

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Posted 16 January 2014 - 12:01 PM

salem.edu is clear



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#28 Christina Pila

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Posted 21 January 2014 - 10:34 AM

Could you check on maxhire.net? Incoming emails from this source came through as late as 1/14/14, but now they're being blocked as ZeroHour Intent. The email domain on these is bcc-recruiting.com



#29 mheller

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Posted 21 January 2014 - 10:36 AM

maxhire.net was neutralized yesterday 1/20 and should no longer be stopped.



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#30 Dtm

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Posted 21 January 2014 - 08:25 PM

Can you please check / remove divorce.com.au

Thanks



#31 mheller

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Posted 22 January 2014 - 08:44 AM

Hello,

 

We have neutralized divorce.com.au as of 5:45am PST. T



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#32 Tim Johnson

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Posted 23 January 2014 - 05:44 PM

We have received a call from a potential customer stating that her email is being blocked.  When I look at the Spam Firewall, it says ZeroHour Intent for her email address.  The domain is leparfaitparis.com.  Before I whitelist her in our firewall, can you please confirm it is safe to do so?

 

Thanks



#33 mheller

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Posted 24 January 2014 - 10:08 AM

Hi tim and thank you for contacting Barracuda networks technical forums.

 

This domain is classified since December for phishing and virus attempts from having hacked web pages belonging to leparfaitparis.com . We would request you contact support to submit emails blocked so we may review further if they are still going to be kept on the list. 



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#34 IT Department

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Posted 27 January 2014 - 11:45 AM

Is it possible for you to check another site.  Somebody is trying to e-mail us and we are seeing a Zeroday Intent error with reference to the website challengeintherockies.com

 

Thanks



#35 mheller

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Posted 27 January 2014 - 11:49 AM

challengeintherockies.com has been cleared out, it apologizes for the inconvenience.



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#36 IT Department

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Posted 27 January 2014 - 12:10 PM

Thanks for the quick response, can I find out the reason this address was placed on the ZeroDay list, and is it possible that it will be placed in there again?



#37 mheller

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Posted 27 January 2014 - 12:27 PM

We recommend you do not use name-services to register any domains going forward to avoid this as provider is on our watchlist and probably will never come off due to the amount of malicious domains that comes out of this provider and hosting.  This is why we flagged your domain., and it shouldn't go back on for this reason. 



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#38 Erik

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Posted 29 January 2014 - 07:14 AM

Good afternoon,

 

We are currently facing the same problems as mentioned above for 4 different domains.

Could you please check what happened?

And if possible, could you please remove us from the blacklist?

@wpg.nl, @happinez.nl, @weekbladpers.nl,  @vi.nl 

 

Could you please explain what is the problem exactly? Could you advise us on how to prevent this in the future?

We are using Veritate as newsletter tool and this also uses linktracking functionality.

Could this be the issue?

 

Thanks in advance,

 

Regards,

Erik Stuut

(Weekbladpers Media)

 

 



#39 mheller

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Posted 29 January 2014 - 09:02 AM

Hello erik,

 

if you have this many domains to check out please contact support for a case so we may obtain samples. thank you



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#40 Erik

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Posted 29 January 2014 - 09:58 AM

Thanks, i'll do that.