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Content Filter

Content Filter Category Monitor All

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#1 Chris Marsh

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Posted 26 February 2013 - 11:03 AM

One of the users was trying to open a website under the Marketing & Merchandising which is set to Monitor All. Instead it is getting blocked and I did the browse test and I shows that it is denyed. Any idea what might cause this to happen?

#2 Tim Shidal

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Posted 26 February 2013 - 12:31 PM

The first thing I would probably check would be to see if you are looking at the authenticated or un-authenticated policy on the BLOCK/ACCEPT --> CONTENT FILTER tab. You might have your web filter set to monitor all for one policy but set to block all for the other policy.

#3 Chris Marsh

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Posted 02 March 2013 - 06:23 AM

I just double checked that and it is set to authenticated. Thanks for the suggestion, I just hate having to whitelist individual websites.