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Credentials not being sent to users who are disabled in quarantine

Quarantine 300 Notification Email

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#1 TUMI, Inc. IT Dept.

TUMI, Inc. IT Dept.
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Posted 13 March 2013 - 07:52 AM

Good morning!

We have enabled user quarantine on our Barracuda 300 and we have used a list of distribution lists and public folders that we entered manually, selecting Quarantine disabled and to not sent a notification email.

This was done on 03/11 in the early morning hours.
On the following day, 03/12, members of the distribution lists were receiving notification emails with their credentials.

After talking to Support, there is currently no option to disable credential emails being sent out to quarantine disabled accounts on the Barracuda. Can such a functionality be added, we don't actually want these types of notification sent to public folders and distribution lists.

With best regards
Adam Trzcinski
IT Technician