Jump to content


Photo

Backup client install doesn't start (5.4.04)

backup client install

  • Please log in to reply
2 replies to this topic

#1 Gary Mawhorter

Gary Mawhorter
  • Members
  • 2 posts

Posted 17 January 2014 - 04:03 PM

I am currently deploying a Backup 690.  We really like it so far.  I can get the client to install on all my servers but two.  One is MS Server 2003 Exchange and the other is MS 2003 R2 NAS.  When I double click the installer from a network or local location, it instantly throws up a message,

 

"Windows cannot access the specified device, path or file.  You may not have the appropriate permissions to access the item."

 

I'm not sure why.  I am an admin on the server.  Has anybody run into this before?

 

 

Thanks,

Gary

 



#2 John

John
  • Members
  • 131 posts
  • LocationChicago

Posted 17 January 2014 - 04:08 PM

Right click on the file and unblock the file. Windows protects the server from files being executed.



#3 Gary Mawhorter

Gary Mawhorter
  • Members
  • 2 posts

Posted 17 January 2014 - 05:30 PM

John,

It worked.  Thanks a bunch!  Have a great weekend.

 

G