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SpyWare Firewall 310


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#1 Gerard Toscano

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Posted 15 July 2005 - 08:15 AM

I just finished installing this device to our network. It has been running for about 2 days now and the major complaint I have is that it does not perform as promised. I have content filtering enabled (porn, adult, etc), but yet users are still able to get to porn sites from their PC's.If I perform a browser test from the Barracuda itself the site is blocked. What gives? :cry:

#2 Kraig Tersigni

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Posted 08 August 2005 - 03:57 PM

I am having the same problem with a Spyware 210. I have contacted tech support and am waiting for them to call me back. Does anyone have any ideas while I am waiting. Thanks.

#3 bafnet

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Posted 08 August 2005 - 04:24 PM

Check your excluded IP address. if you use a 255.255.255.0 subnet then every ip address in the range of your excluded IP address is allowed access to your blocked sites. If you have any excludes then make sure and use 255.255.255.255 as the subnet.

#4 bafnet

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Posted 11 August 2005 - 11:44 AM

I had the exact same problem with spyware sites when I set up a single IP address to be excluded with a subnet of 255.255.255.0 what happened was every one on the same subnet as the single IP address was excluded so they could go to spyware download sites. To fix it I deleted my exclutions but tech support told me that my subnet should have been set as 255.255.255.255

#5 hourglass

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Posted 17 August 2005 - 04:33 PM

Not sure how your Cuda is configured, but we just installed the 210, little brother to your 310, and it shut down the filtered sites immediately (all default settings). Might want to make sure you have all the latest updates. We are absolutely astonished at how easy the Cuda was to get up and running (like 5-10 minutes) and our only problem now is our network users complaining that they can't get to their favorite goof-off sites....makes the boss happy!