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Domain redirection

web filter domain dns barracuda

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#1 Samy Bou Ghanem

Samy Bou Ghanem
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Posted 14 April 2014 - 03:00 AM


I am facing a problem with the barracuda web filter. every time i try to visit a specific website, it redirects to another non existing domain which lead to the " domain is not registered" page.

i tried and checked every single part of the web filter, firmware and energize updates, adding the website to white list...  with no success; did anyone face such an issue? what could possibly be the problem and what might be the solution??



#2 mheller



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Posted 14 April 2014 - 07:52 AM

Hi samy,


this sounds like a mis configuration and more specifically possibly a DNS configuration issue.


Please provide some example data we can review such as the hostnames entered, what it the end result was and your current DNS options on the product.


Otherwise please contact support so they may help you identify the issue 

Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com