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ZeroHour Intent Removal Request?

zerohour intent domain

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#1 Scott Mindeaux

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Posted 23 September 2014 - 08:27 PM

I have been getting ZeroHour Intent for thinklensar.com which is one of our clients. I have followed the steps for blacklist removal, but thinklensar.com isn't showing up. 

 

How do I remove thinklensar.com from Barracuda?

 

this is what shows up on my mail filter log:

 

 

Re: LENSAR Inc Email Blast
38659
Blocked
ZeroHour Intent (thinklensar.com)
 
mail-bn1bon0086.outbound.protection.outlook.com[157.56.111.86]
 

 



#2 opjose

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Posted 23 September 2014 - 10:38 PM

Why not just add that domain to the permitted senders.

 

The rest of the world may not want to get those e-mail blasts.

 

 



#3 Barry van Hattum

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Posted 24 September 2014 - 02:05 AM

Or you can contact Barracuda support to have it investigated by the pattern team. It might be classified as a false positive and it can be fixed for the rest of the world as well. Ip you add it to the whitelist it alsos disabled various spam checks on those emails. The safe option would be to contact support first.

 

Good luck, Barry



#4 Gregory Doyle

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Posted 11 November 2014 - 02:52 AM

Can anyone tell me how to get a Zero Hour Intent blockage removed as this is crippling my business.

 

Domain is www.powderhounds.com

 

Any assistance would be greatly appreciated.

 

Thanks

 

Greg