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SSL Certificate - Missing chainfile

SLL CA Certificate

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#1 Floyer Roy

Floyer Roy
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Posted 20 January 2015 - 05:33 AM

Hello everyone,


I've got A Spam Barracuda Firewall 400 in version



I'm trying to install a certificate signed by our trusted CA (internal to our organisation).


The SSL Certificate Configuration is "Trusted (Signed by a trusted CA)



Then  I uplad the certificat (in *.cer extension) into the spam FW.


However, one I want to use it, the status of the certificate displays:

Missing chainfile, untrusted

 I don't see any way on upload the intermediate Root Certificat from our CA into the Barracuda.



I've tried to copy into the server certificat file the intermediate certicat so the fila appears as:


(the signed certificate, several lines of indecipherable text with no spaces)

(the intermediate Root CA certificate, several lines of indecipherable text with no spaces)



Still, that doesn't change anything?


Any clue about how to resolve this case?


Thank you



#2 Kyle Huffman

Kyle Huffman
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Posted 21 January 2015 - 12:05 PM

Hi Floyer,


I was reviewing this post but I wasn't able to find you as a contact in our CRM.  Please do not hesitate to contact support for assistance.  The Technical Support phone number is 408-342-5300.


Best regards,


Kyle Huffman

Technical Support Manager