Jump to content


Photo

Best Practice - Transfer Ownership of Mail

transfer ownershp active directory exchange

Best Answer Damien, 22 January 2015 - 11:28 AM

Speaking from personal experience dealing with this exact request quite often.

 

When a new employee replaces an old we use the "LDAP User Add/Update" and add the old users email to the new users permissions.  This allows the user to view and search past emails sent/received from that terminated employee.

 

We do not delete the users from Active Directory, just move them into a disabled users OU.  To make this work however we need to populate the "E-Mail:" attribute within Active Directory Users and Computers > General tab (for the disabled user) with their previous email.  This may be unique to our environment however we have found that when you delete the users exchange mailbox the emails are not searchable without this small addition.

 

 

I would avoid PST files like the plague that they are.

Go to the full post


  • Please log in to reply
1 reply to this topic

#1 Michael Guzak

Michael Guzak
  • Members
  • 1 posts

Posted 22 January 2015 - 11:18 AM

I am looking for a recommendation on how best to manage the following scenario.  A user leaves the company and their mailbox and account in Active Directory are deleted.  In the past, their mail would be archived as a PST file before deletion.  Is this still necessary?  The mail already resides on the Barracuda Message Archiver.  Is there a way to seamlessly transfer ownership of that archived mail to another active user?  It seems counter-productive to have to archive the mail as a PST file and import it when it is already there......



#2 Damien

Damien
  • Members
  • 1 posts

Posted 22 January 2015 - 11:28 AM   Best Answer

Speaking from personal experience dealing with this exact request quite often.

 

When a new employee replaces an old we use the "LDAP User Add/Update" and add the old users email to the new users permissions.  This allows the user to view and search past emails sent/received from that terminated employee.

 

We do not delete the users from Active Directory, just move them into a disabled users OU.  To make this work however we need to populate the "E-Mail:" attribute within Active Directory Users and Computers > General tab (for the disabled user) with their previous email.  This may be unique to our environment however we have found that when you delete the users exchange mailbox the emails are not searchable without this small addition.

 

 

I would avoid PST files like the plague that they are.