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No Reply Button on Encrypted Messages

encryption encrypted message

Best Answer Brian Monte, 06 March 2015 - 07:49 AM

This may be an older thread but in case anyone else runs into this issue, go to Domains -> Settings (for the domain) and under the "Encryption" section make sure"Allow Replies" says yes.

 

 

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#1 Zachary Hazell

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Posted 30 January 2015 - 12:56 AM

Hello,

I'm writing this as one of our users noted that it is not possible to reply to an encrypted message. The recipient recieves the "you have a new encrypted message from ... ", however upon opening the encrypted message and signing in, there is no place to reply to the email thread. See screenshot. I remember in the past that there was, has this been removed or am I missing something?


http://i.imgur.com/YWkA3ID.png



#2 Brian Monte

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Posted 06 March 2015 - 07:49 AM   Best Answer

This may be an older thread but in case anyone else runs into this issue, go to Domains -> Settings (for the domain) and under the "Encryption" section make sure"Allow Replies" says yes.