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Android Netflix App not working

netflix exempt filter blocked

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#1 Chris Shannahan

Chris Shannahan
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Posted 02 April 2015 - 04:49 PM

We have 2 Barracuda 910's.  At one site we are using version 7.4.  Netflix works on the web and all platforms.  The other site is using version 8.1.  Netflix works through the web but not on an android device using the Netflix app.  It may not working on an apple device, I'm not sure.

 

When I add the inside client IP to the IP Exempt, it works.  We only use our Barracuda's in WCCP mode.

 

I've tried almost everything but reverting back to 7.x code which I'm going to try tomorrow.  Anyone have any ideas why this is happening?

T

Thanks

Chris



#2 Marcel Dima

Marcel Dima
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Posted 03 April 2015 - 09:51 AM

Chris, You should contact Barracuda Support and open a case for this issue and it will be troubleshooted.



#3 Chris Shannahan

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Posted 04 April 2015 - 09:23 AM

Oh I have, their support guy doesn't know how their product works lol.

 

IP exempt....it works, removing the WCCP command from the interface on the router....thus not sending the traffic to the Barracuda makes it work as well.