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Encryption Messages


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#1 Dave Truax

Dave Truax
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Posted 15 May 2015 - 09:19 AM

We are getting this a lot.   Is it OK to validate as suggested?   I know that is has to do with auto replies or something, but I'm concerned important encrypted messages are not getting through.
An email that was marked for encryption from cannot be delivered because the sending domain is not currently validated to use encryption. Until the domain is validated, this message will stay in the Barracuda Spam Firewall's queue for 48 hours before it will expire. Once the sending domain is validated for encryption the message will be delivered. 
You can validate on the Domains->Domain Manager page of your Barracuda Spam Firewall.

#2 mheller



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Posted 15 May 2015 - 09:25 AM

As it is not recommended , we would not validate it on our side , auto replies shouldn't be encrypted as the sender may never get them

Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com