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Service outage Announcement Jun 10th 2015

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#1 mheller

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Posted 10 June 2015 - 02:14 PM

The Barracuda Web Security Service experienced service issues today (Jun 10th, 2015 ) that have since been restored.

 

Times and details will be updated here as obtained 

 

All services are restored and are operating at normal levels as of 12:10 pm PST.

 

If you are still experiencing issues, please contact Barracuda technical support at +1 408 342 5300 or email support at support@barracuda.com for any assistance. 

 

We apologize for any inconvenience.

 

Thank You,

 

The Barracuda Web Security Service Team

 



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#2 mheller

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Posted 11 June 2015 - 05:26 PM

Here is an update on this topic

 

Between 1:49pm EDT Wednesday June 10, 2015 and June 10, 2015 at 2:15pm EDT, there was an interruption in service due to a system issue in our infrastructure. We have developed a plan to mitigate these types of issues in future.

 

If you have any questions/concerns please contact Barracuda Support at 408-342-5300 or mailto:support@barracuda.com.



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com