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How to delete "deleted" files permanently?

data retention deletion delete

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45 replies to this topic

#41 Rob G

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Posted 22 January 2016 - 10:47 AM

Rob,

To understand you, you want to Delete the Deleted files permanently?

If your Answer is YES, sorry,then this is not a feature for our product yet. We have put a feature request in for it.

(the deleted files takes space on the account for a short time then due to a process that runs it could take up to 24 hours to re-calculate storage size.)

 

You have this option to remove your copy data from the copy folder while retaining a copy it in the cloud:

https://techlib.barr...DataRetainCloud

Hi Michael,

 

I was under the impression that when you delete files, it stores them for 30 days and they are purged, thereby freeing up space?

 

If so, I deleted files several months ago, so past the 30 days, but they still have not purged.



#42 Rob G

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Posted 28 January 2016 - 10:46 AM

Any response / help regarding the above?

 

Its been beyond the 30 days which the deleted files should have been removed but havent?

 

None of my emails to support get responded?



#43 Andrea Piolanti

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Posted 01 February 2016 - 03:10 AM

Please include me on the list for a permanent delete feature added.

 

Many thanks,

Andrea.



#44 Rob G

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Posted 02 February 2016 - 03:08 AM

Any response / help regarding the above?

 

Its been beyond the 30 days which the deleted files should have been removed but havent?

 

None of my emails to support get responded?

 

 

oh well. probably a good thing that you are shutting down because quite frankly the service was poor very poor.



#45 jenny z

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Posted 03 February 2016 - 04:13 AM

same here

 i also what to delete all files permanently

how do ti do that ?



#46 Michael Potter

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Posted 03 February 2016 - 11:00 AM

Other than waiting the 30 days for them to auto delete, or deleting the whole account, we do not have this feature to manually deleted deleted files, sorry.