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Did something change over labor day weekend?

webfilter definitions change

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#1 Zachary Watkins

Zachary Watkins
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Posted 08 September 2015 - 09:04 AM

Is anyone aware of any changes that were pushed out over labor day weekend? Our web filter appears to have reset all of its categorizing. The audit log shows no changes by any admins to the categories/definitions, and yet they were all set to allow all.



#2 Adam Mancey

Adam Mancey
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Posted 08 September 2015 - 09:09 AM

Hi Zachary,

 

There is no changes that were pushed out that could have made this change.

Can you please ensure that the correct dropdown for authenticated/unauthenticated rules has been selected.

If you still have issues please give us a call so that we can raise you a support case.

 

Thanks,

 

Adam Mancey



#3 Zachary Watkins

Zachary Watkins
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Posted 08 September 2015 - 12:58 PM

Yup, checked that. We set it back to what it should be, but it's strange that it all of a sudden reset. And even stranger there's no logs of it making the change.