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sync login

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4 replies to this topic

#1 Alan Giaquinto

Alan Giaquinto
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Posted 22 October 2015 - 09:05 AM

Dear Sir,


I am unable to log into my account and there is a syncing problem, un expected http status 504.


Please help.



#2 Mitchell Defay

Mitchell Defay
  • Administrators
  • 186 posts

Posted 23 October 2015 - 07:15 AM

Hello Dean,


Are you still not able to log in to your account?


We had a hiccup before we pushed our new web release yesterday this could have been what you were experiencing. 




#3 Alan Giaquinto

Alan Giaquinto
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Posted 23 October 2015 - 07:38 AM

Hi Mitch,


I am able to log in but we are having other problems.  I deactivated a company user and I cannot reactive him.  Also, If I delete a user will the company files be deleted?  If so, how do I change their ownership?  Also, my desktop app is stuck on downloading file list.  We need help.  Please note that I am a paid user.

#4 Michael Potter

Michael Potter
  • Barracuda Team Members
  • 174 posts
  • LocationAnn Arbor, Michigan

Posted 07 December 2015 - 02:56 PM

Please see these help topics at this link:



I am sorry we require that there is a separate forum for each individual issue, please no multiple issues.

#5 Anneke Pouwels

Anneke Pouwels
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Posted 13 December 2015 - 04:58 AM

I can't log into my main PC since two days but still can on another PC; yet there are sync problems.

Please give advise