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Notification list for firmware updates?

firmware updates notifications

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#1 Adam Dotsey

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Posted 10 December 2015 - 04:09 PM

Hi all,

 

I'd like to be notified whenever a new firmware update is released for any of my Barracuda products. I've been told by Barracuda's (outstanding) support that this isn't available, though there is a feature request for it. I've poked around but I'm new to this community - can anyone point me in the right direction to add my +1 for this service?

 

Thanks!



#2 mheller

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Posted 10 December 2015 - 05:12 PM

Hi Adam,

 

Can you tell me what your case # was on this? I'dike to review and we will reach out with the feature request number on receiving these alerts desired

 

thank you for your wonderful feed back!



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com



#3 Adam Dotsey

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Posted 11 December 2015 - 08:56 AM

Hey Matthew,

 

This most recent request was from case # 2047728. Thanks!



#4 mheller

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Posted 11 December 2015 - 12:28 PM

Thanks Adam,

 

After reviewing our system, the feature request reference number for this is BNSF-25094, which you can inquire about down the road to see if we've implemented 



Matthew Willson-Heller
Support Escalation Manager, US

Barracuda Networks Inc.
Phone: +1 408.342.5300 x5346
Fax: +1 408.342.1061
Web: www.barracudanetworks.com