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Retain Folder Structure

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#1 Caz Jacobs

Caz Jacobs
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Posted 15 January 2016 - 05:55 AM

Dear Barracuda folk,

 

 

How can I retain the "Folder structure" of users mailboxes who no longer exists on the Exchange server?

 

When searching the email of a user whose account and mailbox have been removed from AD / Exchange only the emails are shown.  We have been told that it would be helpful doing the searches to use the Outlook folders structure as guide. 

 

We have nightly folder sync schedule running and assume this just flattens mail of users not found on the Exchange.  Is it possible to leave the structure of the last folder sync intact if the user previously existed?  i.e add exception of something similar? 

 

Caz

 

 



#2 Maxwell Lazaroff

Maxwell Lazaroff
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Posted 15 January 2016 - 10:57 AM

Hi Caz,

I added a feature request for you. It'll get passed over to Engineering who will evaluate and implement it. Thanks for writing in.

 

Thanks,
Maxwell Lazaroff

Barracuda Message Archiver
Technical Delivery Manager


#3 Maxwell Lazaroff

Maxwell Lazaroff
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  • LocationAnn Arbor, Michigan

Posted 15 January 2016 - 10:58 AM

Oh, and if you write in or talk to Sales/Support about this issue, we have assigned it the internal tracking number BNMA-13346
 

Thanks,
Maxwell Lazaroff

Barracuda Message Archiver
Technical Delivery Manager