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Can't uninstall desktop 'Copy' without this file: Copy-1.43.290.0.x64.msi


Best Answer Joshua Borton, 08 February 2016 - 01:25 PM

Michaels solution will remove the Windows Installer Database item for the Copy program, but does not actually uninstall it. After running that, you can download the current version of the copy desktop app, install it, then immediately uninstall it to remove the software properly.

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6 replies to this topic

#1 john sanders

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Posted 02 February 2016 - 12:31 PM

I am trying to uninstall my desktop 'Copy' application, but I need the following msi file to do so:

 

Copy-1.43.290.0.x64.msi

 

I can't find a copy of it anywhere on the internet. Does anyone happen to know where I can get it? Thanks.



#2 mf2112

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Posted 04 February 2016 - 09:41 PM

Same problem here but it wants copy-1.41.248.0.x64.msi. Barracuda needs to put out an uninstaller.



#3 Michael Potter

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Posted 05 February 2016 - 09:46 AM

The agent will use the Windows uninstaller.  

http://windows.microsoft.com/en-us/windows-8/uninstall-change-program

Try:

Deleting the index under `C:\Users/<user>/copy\parts 



#4 Sinisa Odalovic

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Posted 08 February 2016 - 10:24 AM

 I have the same problem here. I need copy-1.45.363.0.x64.msi in order to uninstall desktop app. 

 

Any ideas???



#5 Michael Potter

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Posted 08 February 2016 - 10:57 AM

Run the troubleshooter to fix the problem automatically
To fix this problem automatically, run the "Fix problems that programs cannot be installed or uninstalled" troubleshooter to repair issues that block program installation or removal because of corrupted registry keys.
 
https://support.microsoft.com/en-us/kb/2438651


#6 Joshua Borton

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Posted 08 February 2016 - 01:25 PM   Best Answer

Michaels solution will remove the Windows Installer Database item for the Copy program, but does not actually uninstall it. After running that, you can download the current version of the copy desktop app, install it, then immediately uninstall it to remove the software properly.



#7 john sanders

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Posted 08 February 2016 - 04:59 PM

So I did the Windows Uninstaller as suggested, and then I installed/uninstalled the latest Copy Desktop App as suggested by Joshua Borton, and now 'Copy' is completely removed from my computer.

 

Thanks for the help!