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Cannot delete folder

CudaDrive Personal Files Folder

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2 replies to this topic

#1 Susie Kay

Susie Kay
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Posted 09 February 2016 - 03:02 AM

Hi there.  I recently took all of my data out of CudaDrive as they are closing down. 

However, I cannot delete the folder "CudaDrive - Personal Files" from my P.C.  When I try to delete it, a window comes up to tell me that it is no longer available, but it will not delete.  Please help.
I have had to sign up to this forum, which took forever, just to be able to post this.


#2 Loujein Chaer

Loujein Chaer
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Posted 09 February 2016 - 10:49 AM

Hello Susie,


Can you possibly provide more information around the environment you're using ? 

Are you on Windows 7, 8 or 10 ? Can you please try restarting your machine after uninstalling ? Where on your system is the folders still showing up ( on the left navigation bar of File explorer or inside of your user's directory) ?

Any information will greatly help us identify the issue, and provide a proper resolution to fix it!




Loujein Chaer

Product Manager

#3 Bas van Overdijk

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Posted 16 February 2016 - 08:36 AM

I'm having the same issue. I'm using Windows 10.
The folder is shown in the left navigation bar of Explorer, above 'This PC', in my case just above Dropbox:




The error says: Location not available. But it's not possible to delete the folder.


Please help.