I had to create a fake account in order to post this message.
About 2-3 years ago I created a copy.com account using my work email address. I have since left the company and the mailbox no longer exists. It seems that you forced a password RESET when the heartbleed vulnerability appeared, but of course I did not receive that email.
I do have my original password - and am hoping that you might be able to give me access to the account to make a backup of the files.
Many thanks for your help.