I have several users that are conversing through email and as the thread gets longer, the more likely the messages will get encrypted because an address or privacy statement appears multiple times throughout the message.
This makes this content filter unusable for the most part. I can't have normal conversations getting encrypted without any clear reason. So, it would be nice if either:
- Ability to add a non-encrypt keyword that would bypass the filter (I've seen this in another topic)
- Add a line in our email signature that would cause the Barracuda to ignore everything in between (i.e. start signature --- signature contents --- end signature) two predefined lines of text or other identifying info.
At the very least, it would be nice if the filter clearly defined exactly what triggered the encryption...not just HIPAA, etc. - what about HIPAA triggered it?