Note: I submitted this to support, but they would not help as we are "not a current customer" but in the testing phase for potential purchase. So I am turning here for community help. Any answers would be appreciated. Thank you!
We are in the midst of testing Barracuda MDM as our solution here at the Iowa Economic Development Authority (IEDA). We have run into an issue that the security office at the State of Iowa will not allow any internal connections to LDAP for authentication, so we are looking for other ways to accomplish this. So we have several questions:
- Is there an agent available to accomplish this that we can put on a server internally like we do for other cloud products that require authentication against our AD infrastructure?
- There is the possibility we could authenticate against a Google Directory as the state is migrating to Google for e-mail. We see it is an option, but there is very little documentation from Barracuda regarding this. Can you provide more documentation or direction? i.e. what rights does the Google user account need when setting up Google Directory in Barracuda MDM, etc.
- Last option would be importing a file of users. Obviously I believe this is the least desirable. But again there is little documentation. Can you please explain a bit more how these accounts authenticate (how passwords are handled, etc.)?
- Is there any possibility of creating usable accounts provisioned through service such as Okta (cloud based identity management) ?