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Message Log Degradation on 9/6/2016 - Essentials for Email Security


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#1 Stephen Gee

Stephen Gee
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Posted 06 September 2016 - 12:33 PM

Beginning on September 6, 2016 at 8:30AM PDT, customers using Essentials for Email Security could be experiencing a degradation in service when trying to manage the Message Log.  Degradation includes message log loading and queries.  Barracuda is aware of the issues and is currently investigating.  Mail flow and other parts of the user interface are not affected.



#2 Stephen Gee

Stephen Gee
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Posted 06 September 2016 - 01:55 PM

At 11:08AM PDT on September 6, 2016, Message Log accessibility including queries are now fully operational.  During the degradation, mail flow and other parts of the user interface were not affected.