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Barracuda Spam Virus Firewall sending Quarantine E-mails to EndUsers

quarantine notfication interval

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#1 Ray

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  • 13 posts

Posted 18 November 2016 - 08:09 AM



Our Per-User Quarantine Configuration notification Interval is configured as Daily 16:30

Some users complain that they have e-mails within the quarantine received on the same day but they didn't receive at 16:30 a barracuda quarantine e-mail.


Is there a way to check if the barracuda has send e-mails to end users with a quarantine notification?


Model: 600





#2 Scott Gagnon

Scott Gagnon
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Posted 18 November 2016 - 08:34 AM

Hello Ray,


Barracuda Support can verify if Notifications have been sent out.


If you have a syslog server you can capture the GUI Syslog information to see the generation of the message and the Mail Syslog information to see the delivery of this message.


There isn't a way to view this within the Barracuda Email Security Gateway GUI.



Scott Gagnon

Lead Support Engineer

Ann Arbor, Michigan