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Degraded Performance: Essentials for Email Security 11/20/2016 7.00pm PT

BESS ESS Email Security UI

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#1 Tanushree Chellam

Tanushree Chellam

    Product Manager

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Posted 21 November 2016 - 01:17 PM

From 11/20/2016 around 7:00pm PT, Essentials for Email Security has been experiencing degraded performance impacting dashboard statistics, reports and delays in the message log.  Barracuda is continuing to resolve the issue.  Mail flow is not impacted at this time.

As of 12:30 PM PST, Barracuda is actively monitoring issues with viewing the dashboard and message log.  While services continue to be restored Message log and dashboard data are now available but are delayed by approximately 2 hours.  Thanks for your patience.


Please contact Barracuda Technical Support at +1 408 342 5300 if the problem still persists. 

Tanu Chellam

Content Security & Cloud Micro-service Projects