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Login issues using Internet Explorer 11

Encryption log in browser issues

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#1 Ben

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Posted 15 December 2016 - 11:36 AM

Is anyone having remote users report issues when logging in to view messages when using IE 10 or 11?  I suspect it is an issue with the older browser but would like some confirmation.  We are having an issue with a larger company stating they have to "log" in several times before they actually get in and then when they click on a message, it is giving an error message that they are not logged in.

Has anyone else seen this or confirm that the cause is a web browser compatibility issue?