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Legitimate mail being blocked for Barracuda Custom Rules


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#1 Michelle Exner

Michelle Exner

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Posted 09 May 2017 - 02:11 PM

This morning a customer rule was added in an effort to block some new spam coming into our customers

Unfortunately this new rule was too restrictive and was blocking legitimate mail.

The rules that were hitting are
 

6.00 BSF_SC0_TG035          META: Custom Rule TG035 
2.00 BSF_SC0_TG035c         META: Custom Rule TG035c

These rules have been rolled back and are no longer affecting incoming mail.

We apologize for any issues this may have caused.


Michelle Exner
Product Lead Support Engineer
Barracuda Email Security
(408) 342-5300