Jump to content


Photo

create admin account


  • Please log in to reply
6 replies to this topic

#1 Alice

Alice
  • Members
  • 61 posts

Posted 07 June 2017 - 10:09 AM

I need to add someone as an admin on the Email Gateway, but I would prefer they not use the default admin account.  How can I add another account with admin privileges?  Thx



#2 Michelle Exner

Michelle Exner

    BSF / BESS Moderator

  • Moderators
  • 368 posts

Posted 07 June 2017 - 10:11 AM

Unfortunately there is not a way to add an second administrator account the the Barracuda Email Security Gateway.

 


Michelle Exner
Product Lead Support Engineer
Barracuda Email Security
(408) 342-5300


#3 Alice

Alice
  • Members
  • 61 posts

Posted 07 June 2017 - 10:24 AM

That is really strange.  We need it for auditing purposes.  Thanks!



#4 Bryan Vance

Bryan Vance
  • Members
  • 8 posts

Posted 07 June 2017 - 10:37 AM

Isn't there a way to set up LDAP and authenticate with Active Directory?



#5 Lygizos, Nicholas

Lygizos, Nicholas
  • Members
  • 1 posts

Posted 08 June 2017 - 11:27 AM

ESS lucks the granularity to be able to have multiple administrators with more restrictive permissions.

 

This needs to be developed as soon as possible because it "opens" security issues by having none technical/security personnel assigned full "admin" privileges on the ESS.



#6 Jeremy

Jeremy
  • Members
  • 7 posts

Posted 05 June 2019 - 02:52 AM

Still no solution? Found a KB here

But the steps are cumbersome. My ESS has 3 domains. If follow the KB, I've to do the same thing 3 times.



#7 Michelle Exner

Michelle Exner

    BSF / BESS Moderator

  • Moderators
  • 368 posts

Posted 06 June 2019 - 05:27 PM

There is only one ADMIN account on the BESG

HOWEVER there are other options

You can enable the "Governance, Risk Management and Compliance (GRC)" Account to manage the outbound quarantine folder

You can call into Barracuda and have the GUEST account enabled which lets the GUEST user login with a pasword and they can look around but not touch anything

You can join your BESG to our Barracuda Cloud Control service and create admins there and they will all have full admin rights to the BESG. They will still all be logged into the BESG as ADMIN but you will have an audit of who logged into BCC and when.



 

 
 
 
"

Michelle Exner
Product Lead Support Engineer
Barracuda Email Security
(408) 342-5300