For the second time in as many months, the ESS Quarantine Notification format has changed. We take great pains to educate our users about indiscriminate 'clicking'. This means, in early June, we had to put out official notices that the Barracuda ESS Quarantine Notifications had changed formats and could be trusted. The format appears to have changed again and now, barely a month later, we need to notify our users that the format has changed again.
This is not an easy adjustment for our users to make. We try very hard to make sure they are skeptical of changes in their email stream and to NOT trust new email they haven't seen before. Can someone explain the reason for the changes and let us know if we have any control over content and/or formatting for these notifications?