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BCC app doesn't show firmware version for Email Security Gateway???

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#1 Michael Manning

Michael Manning
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  • LocationOhio, USA

Posted 08 August 2017 - 10:59 AM



I've been using the BCC app on my iPhone and iPad for a while now, but recently found it no longer shows available firmware updates, or actual firmware information at all for my Email Security Gateway 300. It also does not show my current subscription status. It does still show this information for my NextGen X-series firewall and Web Security Gateway. Any idea what is going on here?


Oh, also kind of odd that while it does show status information (load, storage, etc.) that appears correct, it doesn't reflect the rebranding and still appears as a Spam & Virus Firewall in the BCC app.


Thank you,