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Message Archiver 150


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#1 Damien

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Posted 01 September 2017 - 07:29 AM

We have a message archiver 150.  It has stopped archiving messages.  also the stats on the status screen are blank.  nothing for storage stats or mail stats or policy stats.  My support is laps and was wonder if anyone have any suggestions.



#2 Damien

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Posted 08 September 2017 - 02:37 PM

The storage and Logs usages is going up so I know it is doing something.  just no new messages are showing up.  Any help would be appreciated or something saying only support could fix this would also be helpful.



#3 Rayburn Clipper

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Posted 11 September 2017 - 01:45 PM

Have you tried restarting the device? I once had some logs that were corrupted and consuming space and system resources, a simple restart of the device cleared up the issue.

With that said, you really should get the update subscription so you can get support, it really isn't that pricey and support from Barracuda is helpful.