Suspicious mail - way too much legitimate mail being marked Suspicious and deferred
Posted 26 October 2017 - 05:26 PM
Posted 27 October 2017 - 01:10 PM
I decided to cancel the trial and return back to our normal service. One of our service providers, who previously gave Barracuda ESS high praise, told us they also were spending a couple of hours each day dealing with blocked and deferred mail and switched to a competitor as a result.
Sorry, guys. I'm sure Barracuda has many great products but the BESS service required too much administrative overhead from me and my time is needed elsewhere.
Posted 13 November 2019 - 06:29 PM
This does not make me feel good about this product at all. Has this improved at all or still the same daily chore work? If that big a chore, I'll just go back to MSFT which I pay for anyway.
Posted 13 November 2019 - 07:06 PM
After talking to support, when it gets flagged initially scanned and flagged as suspicious it sits and waits until the server re-sends the message again and then it delivers the message. There is a delay here which is out of the control of barracuda so I am fine with that for now.