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folder sync with office365


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#1 Ashraf Khalifah

Ashraf Khalifah
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Posted 17 February 2018 - 03:51 AM

Dear All,

 

I have configured barracuda cloud service with our email server which is office 365 exchange online and everything was perfect until i started testing folder sync, why its not show the old items in its folders (custom folder)?? why when i deletes a folder then this folder still exists in email archiver portla??  



#2 Maxwell Lazaroff

Maxwell Lazaroff
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Posted 20 February 2018 - 11:15 AM

I don't understand what you mean by your first question - "why its not show the old items in its folders (custom folder)??" - can you clarify?

 

For your second question, once a folder is created, we never delete it on the Archiver. Once a mail enters a folder, we show that mail in every folder it has ever been in. That way you have a record of every folder and email that has ever existed.

 

Thanks,
Maxwell Lazaroff

Barracuda Message Archiver
Technical Delivery Manager