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Please remove this IP from blacklist


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#1 Alexey Trukhaev

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Posted 20 June 2018 - 10:38 AM

Our IP (107.161.82.11) has been already blacklisted, probably due to the previous owner’s activities, so actually it is not the client’s fault. Would you mind to check and remove it from your blacklist?
This mail server is for our business accounts only. No spam or other undesirable actions.
 


#2 Michael Manning

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Posted 20 June 2018 - 02:51 PM

You should use this instead of posting on the forums. These forums are a user community, not direct access to Barracuda technical support

 

http://www.barracudacentral.org/lookups/lookup-reputation



#3 Alexey Trukhaev

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Posted 20 June 2018 - 03:21 PM

I already used this form but did not get an answer.



#4 Michael Manning

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Posted 21 June 2018 - 11:47 AM

When I use the lookup tool I get this 

 

The IP address 107.161.82.11 is listed as "poor" on the Barracuda Reputation System. To request removal, please  click here.

 

I then click the link marked click here and it takes me to a form to fill out - you're saying you already did that? Being removed from their blacklist probably isn't something that happens over night. how long ago did you fill out the form?

 

Using MXToolbox it looks like only Barracuda you blacklisted.



#5 Alexey Trukhaev

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Posted 21 June 2018 - 12:08 PM

it was more 24 hours ago :(



#6 zhengwendong

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Posted 03 September 2018 - 09:24 PM

Tty this website,I have solve the same problem . https://www.spamhaus.org/lookup/