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Config backup share location error


Best Answer Maxwell Lazaroff, 10 July 2018 - 08:29 AM

If you're on the most recent firmware, just call in to support. It will be quick to diagnose with the backend tools.
 

Thanks,
Maxwell Lazaroff

Barracuda Message Archiver
Technical Delivery Manager
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#1 Alice

Alice
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Posted 09 July 2018 - 09:15 AM

Trying to change the location of the automated configuration backup & i get this error:

 

Could not upload test file. Please make sure you specified the correct Backup Folder/Path or make sure that the Username specified has write access to the Backup Folder/Path.

 

The SMB share is correct & the account has full control access to it.  The target server is on the same subnet as the Archiver.  I have tried both the netbios name for the target server and the FQDN.

 

Suggestions?

 

Thx!



#2 Maxwell Lazaroff

Maxwell Lazaroff
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Posted 10 July 2018 - 08:29 AM   Best Answer

If you're on the most recent firmware, just call in to support. It will be quick to diagnose with the backend tools.
 

Thanks,
Maxwell Lazaroff

Barracuda Message Archiver
Technical Delivery Manager