Currently, while I have the ability to access another users email archive, there is no functionality to search as that user. This is an issue because it complicates the search process. Although there are alternatives such as using an advanced search to limit the returned results, if a user has access to numerous mailboxes, the results will be larger than necessary and the end user will need to spend additional time verifying the results. I understand this may already be a feature for admin users but needs to be broadened to include all users since it is very possible that a manager would have access to many users archives but no need to be an admin of the service.
Enhance the Search FeatureSearch Functionality
Posted 14 August 2018 - 10:42 AM
Sounds like a good idea. You might try a Discovery search on the Advanced search under "All>Discovery", and then put in the user you want to limit to. That should be a workaround until we can add the feature.
Barracuda Message Archiver
Technical Delivery Manager