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System Busy (Virus scanner unavailable) All messages Deferred

unavailable Deferred scanner

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#1 Perftech support

Perftech support
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Posted 05 November 2018 - 06:14 AM

We are having a problem with our Barracuda.

 

How can we avoid this problem. Everything is on the latest firmware. We set our updates to happen at night be we still have this problem.

 

Is it possible to set barracuda to notify us (via email) or reload if this happens (if log string equals to "Virus scanner unavailable" = reload barracuda) or (if log string equals to "Virus scanner unavailable" = sent us email)

 

Thanks for your help.



#2 Scott Kuntz

Scott Kuntz
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Posted 05 November 2018 - 09:12 AM

Hi Perftech Support,

 

It would be best to phone into support so we can look into why this is happening. We can be reached 24/7/365 at 408-342-5300.

 

Scott Kuntz

Barracuda Technical Support