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LDAT Sync DIFF Error


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#1 Marco Marzola

Marco Marzola
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Posted 04 December 2018 - 06:45 AM

Hi,

 

we have configurated ldap syncronization with our domain controller windows server.

 

Atm , we have all the groups visiblwe, but not the users inside each group.

 

We recive this error :

 

Sync error: Failed to prepare for a user diff operation due to database error 

 

all the ports to our domain controller are open and the DN it's all correct.

The same rule, on our firewall, is used for other services, without problem

 

asny idea?

 

Thanks

 



#2 Maxwell Lazaroff

Maxwell Lazaroff
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Posted 02 January 2019 - 03:31 PM

You're going to want to call into support and they'll be able to check the connection using some of their tools.

 

Thanks,
Maxwell Lazaroff

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Technical Delivery Manager