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extortion scam

spear phishing

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#1 vinothkumar

vinothkumar
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Posted 13 February 2019 - 12:39 AM

hi team,

we're using barracuda email security services its blocking spam emails but even though user getting "extortion scam" mails please help us to prevent from extortion scam.

 

regards,

Vinoth



#2 Hugo van der Kooij

Hugo van der Kooij
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Posted 13 February 2019 - 07:37 AM

Hi,

 

May I suggest you add some details if you expect people to react?

Have you opened a support ticket for this?



#3 vinothkumar

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Posted 14 February 2019 - 02:36 AM

Hi,

 

we are using barracuda email security services it's blocking the spam mail using signature, intent analysis, ATP and etc ..,

But public email like g-mail, outlook, yahoo it's not blocking, through this public email service we're getting spam emails, If we blacklist this public mail server miscommunication will happen with vendor, because they are using gmail to communicate us. can we able to block the extortion scam mail using the body content.