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Apple IOS Cloud Message Archive Problem


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#1 ICT - PRISMI S.p.A.

ICT - PRISMI S.p.A.
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Posted 22 February 2019 - 05:24 AM

Hi,

 

We are testing atm the Apple IOS Barracuda Archive search connected to our cloud barracuda archiver but any search don't work.

if i try to search single keyword, or with keywoard and compile from or to email address , the search are the same : no result.

 

any idea ?

of course with the outlook add all it's ok .

 

 

thanks a lot

Marco



#2 Maxwell Lazaroff

Maxwell Lazaroff
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Posted 25 February 2019 - 10:46 AM

Please call in to tech support at the phone number +1 (408) 342-5300. They can check the logs and see what's going on.
 

Thanks,
Maxwell Lazaroff

Barracuda Message Archiver
Technical Delivery Manager