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all logs time show up problom

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#1 Rex

Rex
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Posted 17 April 2019 - 02:49 AM

i found the time stamp are wrong in all types of logs in my waf 460vx, pls help me to found out the problom.

 

in general, the logs time stamp will fix forever. but in my device, when i filter the logs, the time stamp allways changed to the time when i press the filter button.

 

for example:

1. i filter the logs on 15:21:34, then i show up all logs before this time, i pick up one log for tracing like ID: 16a2a230ca7-4b562fc7, and i markdown the log time is 15:21:34.223.

2. i press the "apply filter" button again on 15:37:54.

3. i search the log ID (16a2a230ca7-4b562fc7), then i found the time stamp has been changed to 15:37:54.223.

4. after that, the log time stamp auto changed to the current time when i press the "apply filter" button.

 

here is the model and firmware version of my waf:

model: WAF 460vx

firmware: 9.2.1.008 (this version was downloaded from the official website and never upgraded)

 

ps: i developed this device for a sort time, and i just setup some service to test.



#2 Scott Treacy

Scott Treacy
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Posted 18 April 2019 - 09:15 AM

Hi Rex,

 

I'm not sure if this is related to the NTP issue you are also having (https://community.ba...-to-ntp-server/).

 

My suggestion is please contact Barracuda Support (https://campus.barracuda.com/support) who will be able to look at the back end of the WAF through the Support Tunnel to help you diagnose the issues.

 

Regards

Scott