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410 running 100% and Reports kill the device

410 reporting

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#1 Ian Offers

Ian Offers
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Posted 11 July 2019 - 09:49 AM

Hi,

 

We run a 410 with V12 firmware.

 

If I look at the Dashboard, the load is constantly at 100%

 

Also, if I run a report for a 4 week period, asking the report to be emailed to me, limited by a single category, it will run for 15-20 mins (at least) and kill all traffic so no-one in the business can then access the internet.

 

I've seen comments on the forum concerning indexing or a database problem. Anyone have any ideas on fixing the issue ?

 

 

Thanks

Ian



#2 Marcel Dima

Marcel Dima
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Posted 11 July 2019 - 10:03 AM

Hi Ian,

 

Please open a case with Barracuda Support and we'll investigate.