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Outbound email blocked Custom Rule TG670b

outboound blocked

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#1 chris.sotak@myarchway.com

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Posted 28 August 2019 - 05:14 PM

I have user that can't send email. It's always blocked with "10.0 HEADER: Custom Rule TG670b"


What does this mean, and how do i fix it? It's outbound email, and i don't see what is wrong with the email. The email looks normal.




X-BESS-Outbound-Spam-Report: Code version 3.2, rules version [from http : // cloudscan20-101 . us-east-2b.ess . aws . cudaops . com/]


Rule breakdown below pts rule name description

---- ---------------------- --------------------------------

0.00 BSF_SC0_EB_truckeedoorsbcglobalnet DYNAMIC:

0.10 BSF_SC0_MV1035 META: Custom rule MV1035

0.50 BSF_RULE7568M META: Custom Rule 7568M

0.00 MAILTO_TO_SPAM_ADDR META: Includes a link to a likely spammer email

10.00 BSF_SC0_TG670b HEADER: Custom Rule TG670b

0.50 WEIRD_PORT URI: Uses non-standard port number for HTTP



Outbound X-BESS-Outbound-Spam-Status: SCORE=11.10 using account:ESS84190 scores of KILL_LEVEL=7.0 tests=BSF_SC0_EB_truckeedoorsbcglobalnet, BSF_SC0_MV1035, BSF_RULE7568M, MAILTO_TO_SPAM_ADDR, BSF_SC0_TG670b, WEIRD_PORT, BSF_BESS_OUTBOUND X-BESS-BRTS-Status:1

#2 Ethan Cottrell

Ethan Cottrell
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Posted 19 September 2019 - 08:05 PM

Do any of those emails include a recipient with the email address truckeedoor@sbcglobal.net? If so, I suspect that email address is on Barracuda's Email Blacklist. If this is happening with replies or forwards, try removing the email address from the body of the message.


We had a similar situation with a recipient with a Yahoo.com address. We were able to email directly to the recipient, but replies and forwards were blocked or bounced.


This line is similar to what we were seeing in the message source: BSF_SC0_EB_truckeedoorsbcglobalnet