Jump to content


Sender Policies vs Domain Sender Policies

  • Please log in to reply
3 replies to this topic

#1 Daniel Shtuka

Daniel Shtuka
  • Members
  • 2 posts

Posted 04 October 2019 - 03:11 PM

We have one Domain, but Barracuda Email Security has two Sender Policies with different Block/Exempt addresses and domains.  I am assuming the Sender Policies with header "You are now managing settings for domainname.orgReturn to domain management." is the Domain Sender Policies, and the one without the header is the User Sender Policies. 


How are the Domain Sender Policies integrated with the User Sender Policies?


If I Add/Remove a new domain or email address in Domain Sender Policies, is that same domain or email address automatically added/removed from the User Sender Policies?


As an admin, when should I use the User Sender Policies instead of the Domain Sender Policies?

#2 Micah PT

Micah PT
  • Members
  • 3 posts

Posted 04 October 2019 - 03:52 PM

No. It's hierarchical. The settings that do not have the message "You are now managing settings...", Account Level, will apply to all the domains, even if you only have one domain, unless you have made changes to the setting pages at the domain level.


For example, if you added an email address on the Account Level Sender Policies page, that email address will be added to all the domains for the account. However, if you manage a domain and add an email address on the Sender Policies page, that domain will no longer inherit, receive, Sender Policy changes from the Account Level.


So any change you make at the Account Level will apply to all domains. However, if you manage a domain and change a specific setting page, that page will no longer get changes or updates made at the Account Level, as domain level settings will take precedence.


There's a way to reset a domain to go back to the Account Level settings.

NOTE: YOU WILL LOSE ANY SPECIFIC DOMAIN LEVEL POLICIES. It is good practice to backup your policies by copying the text from Bulk Edit into a text file

While on the Domain page, click the white space immediately to the right of the Edit link in the Settings column. It'll expand the space for the domain, then click Reset to Account Policies under Domain Specific Policies in the Domain Options column.

#3 Michelle Exner

Michelle Exner

    BSF / BESS Moderator

  • Moderators
  • 387 posts

Posted 10 October 2019 - 05:11 PM


If you only have a single domain then I would recommend that you do NOT use the Manage Domain feature and only use the account level filtering.

When you use the Manage Domain feature any variable that you save at the domain level will completely over-ride the account level settings.

User policies however will take precedence over any account or per domain setting.

Note also that if you give an ESS user (not a BCC admin) per domain administration permissions any changes they make to the domain are at the Manage Domain level and then as before that variable they saved will then over-ride the account level settings.


Michelle Exner
Product Lead Support Engineer
Barracuda Email Security
(408) 342-5300

#4 Daniel Shtuka

Daniel Shtuka
  • Members
  • 2 posts

Posted 11 October 2019 - 11:28 AM

Thank you.