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Give the end users all the options like block via the email

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#1 Chad Fisette

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Posted 08 November 2019 - 11:42 AM

Why do you force the end user to log into the web portal to view or blacklist?  Can't you just put this in as an option to deliver and whitelist?

#2 Geoff Getz

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Posted 13 December 2019 - 02:58 PM

This to me seems like a big oversight.  "Deliver" and "Whitelist" are available, why not "Block".  We have a customer that is very upset about this.  It's OK that the spam is blocked, but they keep seeing the same spam messages over and over again.  I was shown that some users get 50-75 spam messages a day in their quarantine that they weed through so it would be nice to have a 1 click "Block".  Otherwise it's 5-6 clicks to get it blocked with is too much administration for the end users.