Is there a way to archive Skype messages? We have had several users come to tech asking for messages after telling us that they delete them on a regular basis. I see an option to search for Instant Messages, but none are listed. We are using Office 365 with Skype for Business.
Skype for Business Message Archive
Posted 03 December 2019 - 02:12 PM
I've completed the sync, but am still not getting results when searching the archives for "Instant Message" = TRUE.
Should I be searching for something else?
Posted 03 December 2019 - 02:20 PM
I would call into support. Then can check the data on the backend and check the sync job's logs to make sure everything is great. It'll be hard to debug further on a web forum.
Barracuda Message Archiver