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Message log - Is it possible to view more recipients on Outbound mail?

message log reciepient list

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#1 James Purtee

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Posted 04 December 2019 - 08:04 PM

I have a user who sent an email out to 100+ users, the user received a kickback from Outlook listing all of the recipients couldn't receive the message.

 

I redelivered in message log, it shows that it successfully sent that message although it only lists the last 15 email recipients on the sender list

 

So, I am unsure if the rest of the list received the message or not as they are not listed in message log.

 

I tried to export the email to csv, and it still only shows the same 15 delivered.

 

Is 15 the maximum amount for recipients able to be viewed in message log or did it only send to the 15 users listed?

 

Thank you for any input



#2 opjose

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Posted 04 December 2019 - 08:26 PM

Go to the outbound message log and filter by deferred messages. Any that got stopped by the Antispam system will show up as deffered.